If you are looking to buy Redmi 2 or Redmi Note, don’t buy without reading this. I made a mistake, but you should not.
Let me tell you, I have used both the device and both were just average.
Old display glass:
Today, most of the budget devices are using Corning Gorilla Glass 3 but Xiaomi is still using Corning Gorilla Glass 2 on Redmi 2, Redmi 2 Prime and Redmi Note. Corning Gorilla Glass 2 provides less protection to your device and it can be easily breakable. If you have kids at your home then Don’t buy these Xiaomi phones. Your child drops it accidentally then you will have to rush to service center to replace the glass. Remember, if you break the display, you will have to pay the display charges which would be almost 60% – 80% of the cost of the new device.
Solutions: If already have these device then don’t worry, you can still protect your device by using Tempered glass for your Redmi phone. A good quality tempered glass will cost you about Rs.200-300
Costly Spare parts:
The spare parts are costly, no matter what brand you own. Last I checked with service center for broken display of Redmi 2, the cost were Rs.3500/- Warranty doesn’t cover the broken display.
Solution: If you have broken display, don’t go to service center, get it replaced privately, It will cost you about Rs.2500
Design and build quality:
The design of these phones are simple and looks similar. They didn’t pay attention to design and built quality. Build quality is average and design is boring.
These mobiles are powered by MIUI 6 based on Android Kitkat. The competitors are offering Android Lollipop now a days for lesser price. I am hoping this would be addressed in upcoming software upgrade in MIUI 7.
Xiaomi has limited service center in India. Though they have started a plant in Visakhapatnam, India to manufacture smartphones but service is where they need to improve.
Due to the design and slippery back cover, its hard to have a good grip of the phone and it feels it will slip from your hand anytime. They should have made textured and non-slippery back or should have made good grip design like Moto has made.
Solution: Buy a back cover or flip cover which gives good grip for your phone. These covers might also protect you for bumps and accidental fall somewhat.
Xiaomi has smartphone with good specs but they are lack these, if you are okay with these, you can go ahead and buy a mobile. Or you can also look for alternatives.